Please confirm the size before placing the order, because different countries have different standards, please select the size of the shoe according to the length of the actual foot.
1. When is it shipped?
We will ship the goods as soon as possible. The shipping process depends on the time that our customer has actually paid for the goods. Please place your order and complete the process to receive your favorite shoes on time.
2. Is the shoe bought at your store guaranteed?
Yes, If the goods are damaged or for any other concerns please contact us within 24 hours upon delivery of the products and signing of the package. If necessary please send to us photo or video of the damaged product.
3. Is the shoes size too large or too small?
We have a variety of shoe sizes. Be sure to choose the right size that fits you.
4. Is there a color difference in the picture of the shoes?
Photos of all of our products are taken by professional photographers. Due to deviation of light and other shooting conditions, there will be certain degree of color difference between the products and the pictures. Thats inevitable, however the images are taken to account and the final picture is subject to the actual product.
We will ship your shoes soon after successful payment! If you need other shipping options,please contact us about more details.Because of the new Russian post policy,Russian buyer need to leave full name when order,or else you may not get the package from post office successfully.
Please keep the phone open after the parcel is issued to prevent the customs from contacting the recipient. If the customs detains the parcel, please contact us in time, we will help you solve the problem as quickly as possible.
If it is the quality of the product, please contact us as soon as possible, we will give you a refund or reissue a new package.
Returning to the product requires maintaining the original conditions and will not affect the second sale, but the buyer will be responsible for the refund.
We are looking forward to your positive five-star feedback, which will help us do better.
If you are not satisfied with the goods received, please contact us before leaving a negative feedback, we will solve your problem and know that you are satisfied.